Psychiatry Emergency Services

Please call 9-1-1 if you need medical or mental health care now or if someone you know is in crisis.

Here day and night – for you and for the community.

When you or someone you love has a psychiatric emergency, you need expert care right away. That’s why CHA offers 24-hour Psychiatric Emergency Services. Our team in the CHA Cambridge Hospital Emergency Department helps people of all ages in severe behavioral and emotional distress.

Severe mental health needs are true emergencies. We are here to help.

What to Expect

Short Wait Times

CHA has some of the shortest Emergency wait times in Massachusetts. This means you, or your loved one, will get an evaluation sooner.

Expert Care

The Psychiatry Emergency team is trained to diagnose patients during a mental health crisis and manage their immediate needs. We do this with understanding and compassion.

Once patients are stabilized, and out of immediate danger, we determine the best setting for ongoing care. This may be hospital care at CHA or outpatient care at the CHA Psychiatry Access Service or another mental health provider.

Common Conditions

  • Anxiety
  • Hazardous drug reactions and interactions
  • Personality disorders
  • Psychosis
  • Substance abuse and intoxication
  • Suicidal attempts and thoughts
  • Violent behavior
  • Trauma


  • Immediate telephone response
  • Comprehensive evaluation
  • Short-term crisis intervention
  • Follow-up services
  • Medication assessment and management
  • Referral and admission to acute psychiatry services