Welcome to MyCHArt, the online portal for CHA patients.

MyCHArt Features


  • Inbox. View messages sent by your CHA providers. Reply to these messages.
  • Prescription refill requests. Request a prescription renewal.
  • Get medical advice. Send non-urgent questions to your care team.
  • Letter. Read letters shared by providers.


  • Upcoming Visits. See a list of future CHA appointments.
  • Request an Appointment. Request a non-urgent appointment at a clinic where you have been seen before.
  • After Visit and Admission Summaries. View and download the summary of your visit or hospital stay.
  • Direct Scheduling. Schedule an upcoming visit for some services (like COVID testing).


eCheck-In with MyCHArt lets you review and update your information before you come for an in-person visit. Your visit will be safer, and you can save time at the registration window when you arrive.

eCheck-in User Guide: English

My Medical Record

What is in "My Medical Record"?

You can view information in your medical record. This includes seeing who is on your Care Team, Preventive Care Topics, Current Health Issues, Medications, Test Results, Allergies, Immunizations, Medical History, and Treatment Plan (for Oncology patients only).

My Medical Record also gives you access to:

  • Health Trends. View lab results over time. Track your child's growth and compare to others in their age group.
  • Download Your Record. You can download a copy of your MyCHArt record to a password protected PDF document.
  • Track My Health. Link a Bluetooth enabled fitness tracker to your MyCHArt account and send automatic health updates to your CHA care team.
  • Content Links. Access educational links from the U.S. National Library of Medicine.
  • Care Everywhere. You can authorize the sharing of your medical record with clinicians outside of CHA. Doctors at other organizations can only access your record to support your ongoing care, such as for an upcoming appointment or to review details from previous appointments.

See Test Results

All your lab results, including imaging and pathology tests, are released to your MyCHArt account immediately after the results are finalized in Epic.

For tests done during an overnight hospital visit, the results are released when you are discharged from the hospital.

Proxy Access

CHA gives proxy access to parents, spouses or caregivers so that they can view a patient’s MyCHArt accounts. If you are a parent, your proxy access to your children expires when they turn 12 years old. Teenage patients can set up their own MyCHArt account at their doctor’s office.


You can pay your Medical Bill from CHA via MyCHArt.

Mobile App

You can download the MyCHArt app for iOS and Android for free. These mobile apps contain a set of select features that are also available in the web-based version of MyCHArt.

Mobile App features include:

  • Send and Receive Messages
  • View Test Results
  • View Health Summary
  • Appointment Management
  • Medication Refill
  • View and Respond to Questionnaires

MyCHArt is not for urgent questions

If you have an urgent need, please call your CHA provider's office or CHA Care Center directly. For a life-threatening emergency, call 9-1-1 or go to a CHA emergency room.

Need Help?

Call Health Information Management (HIM) at 617-381-7266 from 8:00 AM - 4:30 PM ET Monday - Friday.

Email us at

Make a request using our online form

Stay in touch

Get CHA updates by signing up for our patient newsletter.

Forgot Username?

Forgot Password?

If you were given an activation code from your provider, click the button below.

Get Help


Free MyCHArt Mobile App

Apple® Devices

Android™ Devices